Arran Medical Group - Service Update - 22/06/2022

COVID-19 infections are, regrettably, having an impact on Health and Social Care Services and staffing levels on the island.  In particular, this is affecting Arran Medical Group with 7 team members currently absent. 

We are continuing to offer both ‘telephone’ and ‘face to face’ appointments for those who need it.  However, we are seeking the support of our patients to only contact the practice after considering other healthcare options first, this will ensure that clinical appointments are available for those most in need.  Self-help advice is available by using the Practice’s eConsult service.  Advice, care, and, on many occasions, medicine if needed, at no cost, is available from community pharmacies through Pharmacy First Scotland.  NHS Inform can also provide information and self-care advice as well as how to access the Right Care, in the Right Place at the Right Time.

All practice staff are working tirelessly to ensure patients continue to receive safe and effective care. We would ask people contacting the GP practice to please be patient and kind as the staff continue to work hard to improve the situation.

Thank you for your continued support and understanding during this difficult time.

Telephone requests for prescriptions can be taken after 10:30am. Pharmacies are extremely busy so please allow at least FOUR working days after ordering medicines before collecting from your nominated pharmacy.