New Patients

Normal Registration

Patients may register with the Practice providing they live on Arran or Holy Isle.  On registering with the Practice you will be offered a health check with one of our health care assistants.  Transfer of records from your previous practice may take some time and this health check enables us to take a brief medical history and obtain information on any current medication.

To register, please contact the Practice by phone, or call into one of our surgeries.  You will be asked to fill in a Registration Form, and provide proof of your name, date of birth and address.  We require one form of identification, such as passport or driving licence, or a birth certificate.

 

Change of Contact Details

Please notify us of any change of address or phone number, whether it is within the island or a move to the mainland. 

If you are being seen or, are waiting to be seen, as a hospital outpatient (Arran or mainland) please contact us to update your details too.

Temporary Patient Registrations

If you need to see a GP during your visit, please contact us on phone 01770 600 516.  If you are staying more than 24 hours, and less than 3 months we will register you on a temporary basis and will offer you an appointment at one of our sites.  (You can still access our service for urgent medical problems if you are here for less than 24 hours). 

Please bear in mind that we will have no access to your previous medical records.  For this reason, we recommend waiting to see your own regular GP, unless you feel that the problem cannot wait.  Please note that we can offer the following services to temporary residents:

  • urgent medical care that cannot wait until you return home
  • assistance with Warfarin/INR monitoring whilst you are away
  • removal of sutures/dressing changes whilst you are away

We cannot provide:

  • a second opinion on a medical problem that you are already seeing your GP for
  • referral to local/Ayrshire services except in extenuating circumstances
  • request for xray or other imaging unless this is a new episode requiring acute investigation
  • long-acting contraception or minor surgery
  • routine review of chronic conditions, including routine lipid and other blood tests

 

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

There is wheelchair access in all surgeries.